Privacy Policy

Effective Date: May 2025

1. Introduction & Data Controller

Welcome to the Privacy Policy of Kaxmelino Ltd (operating as "Kaxmelino"), a premium pool service registered in the United Kingdom under Company No. 15482024. This document details our exact protocols regarding the acquisition, protection, and use of information gathered through our site kaxmelino.info.

For any inquiries regarding this document, please write to our primary data management inbox: [email protected]. Note that we do not maintain a physical customer reception facility or public support phone lines; all technical correspondence is resolved electronically.

2. The Types of Information We Collect

We only gather data that is essential for proposing our pool maintenance services and optimizing website functionality. This falls under two types:

Directly Supplied Data: The name, active email, telephone contact, and technical pool details you manually input within our assessment form.
Automatically Logged Data: Your localized IP address, general browser information, referral sources, and cookie indicators compiled during your browse session.

3. Purpose & Legal Basis of Processing

We process your data according to the statutory principles of UK GDPR (Data Protection Act 2018). The table below outlines our purposes and corresponding legal grounds:

Processing Purpose	Data Scope	Legal Ground (UK GDPR)
Responding to contact estimates	Name, Email, Phone, Description	Article 6(1)(b) - Pre-contractual steps
Technical site optimization	IP address, Device characteristics, Cookies	Article 6(1)(f) - Legitimate commercial interests
Tailored analytics & campaigns	Marketing tags, Cookie choices	Article 6(1)(a) - Clear Opt-In Consent

4. Cookie Implementation & Google Consent Mode v2

Our website utilizes a localized cookie architecture integrated with Google Consent Mode v2. Non-essential cookies, including analytics tracks and advertising pixels, remain strictly inactive (denied) until you explicitly click "Accept All" or opt-in through our customization dashboard. You may open your settings at any time to withdraw consent via the "Cookie Settings" link located in the site footer.

5. Data Sharing & Third Parties

We do not lease, trade, or distribute your email database or contact details to third-party list brokers. Your credentials are only handled by necessary processing platforms under binding data processing agreements, specifically: cloud server hosting, secure email handlers, and Google Analytics tools.

6. International Operations

We store your information on secure web servers within the European Economic Area (EEA) and the UK. If secondary processors transfer any metadata outside these borders, such actions are governed exclusively by Standard Contractual Clauses (SCCs) to match UK GDPR protections.

7. Retention Guidelines

We hold personal records only as long as necessary to fulfill the requested pool evaluation or comply with UK business tax laws. Inactive contact submissions are removed from our database after 12 months.

8. Your Statutory Rights

As a resident of the United Kingdom, you hold comprehensive rights under the DPA 2018, including:

Right of Access: Review the precise personal records we store.
Right of Rectification: Ask us to update incorrect emails or phone numbers.
Right of Erasure: Instruct us to wipe all your submitted entries.
Right to Complain: File formal concerns with the Information Commissioner's Office (ICO), the UK's independent data protection authority.

9. Child Safety & Consent

We only collect information from individuals aged 16 and above. If we discover that personal details of a minor have been transmitted through our estimate forms, we will wipe those entries immediately.

10. Changes to This Policy

We may refresh this document to align with new pool engineering codes or regulatory updates. The date at the top of this document will always indicate the latest revision.